Shipping Policy
At Origine Atelier, we aim to deliver your jewellery safely and on time. Please read our shipping policy below.
Shipping Coverage
We currently ship orders within India only.
Shipping Partners
We collaborate with the best courier delivery companies for fast and secure delivery.
Dispatch & Delivery Time
Orders are usually processed and dispatched within 5 to 7 business days. Delivery timelines may vary between 4 to 10 business days depending on your serviceable PIN code and courier availability.
Order Tracking
Once your order is shipped, a tracking number will be shared via your registered email ID and/or mobile number. You can use the tracking link to check the real-time status of your delivery.
Shipping Charges
All products are inclusive of shipping charges within India.
Delays
While we strive for timely delivery, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, or regional restrictions. We appreciate your understanding in such cases.
Stock of Jewellery
If the item is not available in stock or the required size is unavailable, our skilled craftsmen will create it especially for you. Such made-to-order pieces are shipped within 21 business days from our workshop.
Address Accuracy
Please ensure your delivery address and contact details are accurate at the time of placing the order. We will not be responsible for undelivered packages due to incorrect information.
Need Help?
For any queries, please contact our team:
Email: support@origineatelier.in
WhatsApp: +91 [Your Phone Number]